Upload your docs, website, or FAQ — Chatbase trains an AI chatbot on your data in minutes. Embed it on your website, WhatsApp, or Slack. It answers customer questions 24/7 using only your content. ₹7.27Cr/month on TrustMRR. 12,424 active subscriptions. $19.2M all-time revenue. Ranked #7 on TrustMRR. Founded 2023 by Yasser Elsaid.
Chatbase's insight is that every business has the same problem: customers ask the same 50 questions repeatedly, and either a human answers them one by one (expensive) or the questions go unanswered (lost sales). A chatbot trained on the business's own data — website, docs, FAQ, PDFs — that answers instantly and accurately eliminates both problems. The no-code setup (upload docs, embed widget) made it accessible to non-technical business owners.
Website URL, PDF documents, FAQ pages, Google Docs, Notion pages — anything that contains the information customers ask about. Chatbase crawls and ingests everything automatically.
The chatbot learns the business's specific information, products, pricing, policies, and FAQs. It only answers from the uploaded data — no hallucination, no made-up answers. If it doesn't know, it says so.
Copy a script tag, paste it into any website. The chatbot appears as a floating widget. Also integrates with WhatsApp, Slack, Zapier, and WordPress. Non-technical owners can set it up without touching code.
Dashboard tracks every conversation: most common questions, customer satisfaction scores, conversations that led to a sale, and questions the bot couldn't answer (so you can add that info to the knowledge base).
India has millions of SMBs, D2C brands, edtech platforms, and service businesses that get flooded with repetitive customer questions on WhatsApp, Instagram DMs, and their websites. Most can't afford a customer support team. An AI chatbot trained on their specific business data, with WhatsApp and Hindi support, is something every Indian business owner would pay for — and Chatbase charges in dollars, leaving a massive pricing gap for an India-first alternative.
Scope to one thing for v1: upload a website URL or PDF, get a working chatbot widget you can embed. Skip analytics, skip WhatsApp integration, skip multi-source training. One data source in, one chatbot out. That alone is a product.
Dashboard, widget API, data ingestion, and chatbot response in one framework.
Crawls the user's website and extracts all text content for the knowledge base.
Converts text chunks into vectors for semantic search retrieval.
Stores embeddings, user accounts, chatbot configs, and conversation logs.
Generates answers from retrieved context — the quality of RAG retrieval determines chatbot quality.
Rs1,999/month and Rs4,999/month tiers. UPI-first.
Where: Vercel for the app, Supabase for pgvector and database. The widget JS file should be served from a CDN (Vercel Edge or Cloudflare) for fast loading on Indian connections. Main cost is LLM tokens per conversation — model 1,000 messages/month per user at your pricing tier.
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